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Terms & conditions

Please read these terms before placing an order.

About these terms

By using onlinepharmacyuae.com or ordering from Online Pharmacy UAE, you agree to these terms. If you do not agree, please do not use the website.

Prescription medicines

Medicines marked as prescription-only are supplied only against a valid prescription issued to the person who will use the medicine. We may refuse or cancel any order if we cannot verify the prescription or believe the medicine is not suitable.

Medical information

Information on this website is general and is not a substitute for advice from your doctor or pharmacist. Always read the leaflet inside the pack and use medicines only as directed by your doctor.

Orders and prices

Orders are placed and confirmed on WhatsApp. An order is accepted only when we confirm it to you. Prices shown on the website are in UAE dirhams (AED) and may change; the price confirmed on WhatsApp is the price you pay.

Availability

Products are subject to availability. If an item is out of stock after you order, we will tell you and offer an alternative or a full refund.

Delivery and returns

Delivery and returns are covered by our Delivery & returns policy.

Age

You must be 18 or older to order from us.

Liability

We take care to make sure information on this website is accurate, but we cannot guarantee it is always complete or up to date. To the extent allowed by law, we are not liable for any loss arising from use of this website.

Governing law

These terms are governed by the laws of the United Arab Emirates.

Changes

We may update these terms from time to time. The version on this page is the one that applies.

Last updated: October 2026