Who we are
This website, onlinepharmacyuae.com, is operated by Online Pharmacy UAE. If you have any questions about this policy, contact us on WhatsApp at +971 55 182 7861.
What this website collects
This website does not have user accounts, a checkout or a database. It does not store anything you type. The contact form simply opens WhatsApp with your message ready to send; nothing is sent to us until you press send in WhatsApp.
The website loads fonts from Google Fonts, which means Google may receive your IP address when you visit. We do not use advertising or tracking cookies.
What we collect when you order
When you contact us on WhatsApp to place an order, we may ask for:
- Your name and phone number
- Your delivery address
- A copy of your prescription
- Health information needed to supply your medicine safely
How we use it
We use this information only to check your prescription, supply and deliver your order, contact you about your order, and meet our legal and regulatory obligations.
Who we share it with
We do not sell your information. We only share it with the delivery provider who brings your order to you, and with authorities where the law requires it.
How long we keep it
We keep order and prescription records for as long as UAE law requires, and then delete them securely.
Your rights
You can ask us to see, correct or delete the information we hold about you, subject to the records we are legally required to keep. Message us on WhatsApp to make a request.
Messages you send us on WhatsApp are also handled by WhatsApp under its own privacy policy.
Last updated: October 2026